00:17:51 Regina Burgess: Handout: https://www.plan.lib.fl.us/handouts/20211203bruno.pdf 00:19:14 Sean Bison: Instant news 00:19:15 Sherise Bullard: Airports are more crowded 00:19:16 Huyen Bui: paying for everything online. 00:19:22 Regina Burgess: Entertainment - streaming 00:19:30 Barbara Bogdan Butler: glued to your phone 00:22:02 Huyen Bui: yes 00:22:05 Sean Bison: Yup! 00:23:17 Sean Bison: MACY'S 00:23:29 Regina Burgess: Walmart 00:24:35 Regina Burgess: Stay relevant 00:24:41 Huyen Bui: improve quality of service 00:24:49 Sean Bison: Adapt and evolve to survive 00:25:48 Sean Bison: Google 00:25:49 Huyen Bui: streaming services 00:26:00 Sherise Bullard: aMAZON 00:26:59 Barbara Bogdan Butler: no 00:26:59 Sherise Bullard: No 00:27:08 Huyen Bui: yes...kind of 00:27:15 Huyen Bui: no meals 00:27:17 Huyen Bui: just drinks 00:28:39 Sean Bison: Digital materials on the rise 00:29:00 Sherise Bullard: Curbside usage 00:30:33 Sean Bison: KIndle and e-readers 00:31:07 Sean Bison: I have a Kindle but still prefer paper books 00:31:33 Sherise Bullard: curbside because you don't have to wait in line 00:31:43 Sherise Bullard: yes 00:34:59 Sean Bison: Negative of email TOO MUCH of it! 00:35:15 Regina Burgess: Positve: it's almost instant. Negative: it's almost instant. Lol! 00:38:38 Huyen Bui: spouse 00:38:49 Sean Bison: spouse 00:38:55 Barbara Bogdan Butler: spouse 00:39:31 Regina Burgess: I'm glad you're part of my support system! 00:40:06 Sherise Bullard: failure 00:40:06 Sean Bison: Things could go bad 00:45:26 Monika Knapp: It's not fun to look "dumb" as we adjust to the change. 00:48:35 Regina Burgess: Yep 00:48:37 Huyen Bui: yes 00:48:43 Sherise Bullard: es 00:48:44 Sherise Bullard: yes 00:49:28 Sherise Bullard: Time 00:49:30 Huyen Bui: time and effort 00:54:50 Sherise Bullard: Now people have to make reservations to attend programs vs walking in 00:54:59 Huyen Bui: Crossing training: Why am I doing someone else's job? 00:55:40 Sherise Bullard: Agree Huyen 00:56:31 Sherise Bullard: yes 00:56:32 Huyen Bui: yes 00:58:00 Sherise Bullard: Some people don't like to be challenged when asking the why? 01:16:08 Huyen Bui: Thank you! Always love your webinars 01:16:13 Sherise Bullard: Thank you