10:01:00 From Hope : Hello everyone 10:01:31 From Susie : Good morning! 10:01:47 From Marisa : Hello! 10:02:01 From Christine : Good morning! 10:02:02 From Stephanie : Good morning, everyone! 10:02:02 From Lindsey : Good morning! 10:02:16 From Phillip : good morning! 10:02:18 From Gayle : Good Morning 10:02:19 From Regina (PLAN): Hello, everyone! 10:02:35 From ThuHa : Good morning! 10:02:45 From Hope : Thank you! 10:03:02 From David : Good morning! 10:03:17 From Tina : Good morning 10:03:27 From Lee : Good Morning to you all. 10:03:33 From Regina (PLAN): 11:30 AM CT :-) 10:03:43 From Jules : Nope 10:03:44 From Stephanie : no 10:03:46 From Marisa : nope 10:03:46 From Hope : no 10:03:48 From Lindsey : No, sorry 10:03:49 From Roberta : No 10:04:14 From Kandace : We also do not see you, if you wanted to have your video on 10:04:18 From Hope : yes 10:04:24 From Lindsey : Perfect! 10:07:01 From Katherine : yse 10:07:02 From Wen : yes 10:07:03 From Lee : yes 10:07:04 From Anne-Maire : Yes! 10:07:04 From Jennifer : Yes 10:07:04 From Maria : Yes 10:07:05 From John : YEP 10:07:06 From Kandace : absolutely 10:07:06 From Stephanie : Yes 10:07:06 From Lindsey : Yes! 10:07:06 From Aramis : Yup 10:07:06 From Danielle : Yes 10:07:06 From Hope : Of course 10:07:08 From Christine : yes 10:07:08 From Susie : Definitely 10:07:11 From Marie : completely 10:07:13 From Phillip : yes 10:07:14 From Darcia : yes 10:07:14 From Keisha : yes 10:07:19 From Sarah : Yes 10:10:15 From Kandace : a lady after my own heart 10:10:39 From John : baggage 10:10:42 From Stephanie : Emotions 10:10:43 From Marie : skill set 10:10:44 From Hope : diveristy 10:10:46 From Susie : Their unique perspective 10:10:48 From Darcia : Energy, ideas 10:10:52 From Aramis : Their History 10:10:53 From Katherine : closed minded 10:10:54 From Maria : attitudes, knowledge, 10:10:55 From Pamela : themselves 10:10:55 From Sharon : coffee 10:10:56 From Stephanie : ambition 10:10:58 From David : skills 10:10:59 From Marisa : In the morning? Exhaustion lol 10:11:06 From Halimeh : Loyalty, professionalism 10:13:05 From Hope : I agree 10:13:06 From Pamela : love that. 10:13:07 From Kandace : agree 100% 10:13:09 From Wen : indeed 10:13:11 From Sarah : I agree 10:13:13 From Halimeh : agree 10:13:16 From Nancy : Agree! 10:13:18 From Doris : Very true. 10:13:20 From Gayle : Agre 10:13:20 From Roberta : totally 10:13:22 From Katherine : agree -somewhat - I love Machiavelli 10:13:24 From Elizabeth : so true 10:13:24 From Maria : If people lose the fear and you are a fear based leader, you have nothing 10:13:29 From Phillip : You can have a bigger influence by treating people with respect 10:13:32 From Lindsey : Agree, respect is mutual 10:13:43 From Aramis : Fear is not a sustainable way to control people and doesn't get best results or last long term 10:13:50 From Lee : trust 10:13:51 From Katherine : morale 10:13:53 From Lindsey : Trust 10:13:54 From Kandace : trust 10:13:55 From Stephanie : Communication 10:13:55 From Christine : trust 10:13:57 From Tina : communication 10:13:59 From Hope : It must be mutual 10:14:05 From Susie : buy in 10:14:05 From Regina (PLAN): Reminder: Please change your drop-down box to All panelists and attendees." Thanks! 10:14:08 From Halimeh : we all have our differences, but we have to respect others to earn respect 10:14:38 From Pamela : a complete shift in how the industrial work ethic ideas have been incorporated. 10:15:10 From Melissa : showing anger 10:15:11 From Carol : micromanaging 10:15:11 From Liza : inconsistent information/directions 10:15:12 From Marie : lack of empathy 10:15:12 From Aramis : Impatience and failure to set expectations 10:15:13 From Tina : micromanaging 10:15:14 From Lauren : doesn't listen 10:15:14 From Katherine : bosses who tell you another employee talks about you - I then address (nicely) the other employee and discover EVERY TIME that it wasn't the other employee, Also inconsistentcy, 10:15:16 From Elizabeth : micromanaging 10:15:17 From Lindsey : No communication, flip floping 10:15:18 From Marie : unfocused 10:15:18 From Wen : don't keep their word 10:15:19 From Hope : rude 10:15:19 From Pamela : not showing interest in other's ideas 10:15:20 From Kandace : not open minded 10:15:22 From Roberta : didn't notice the skills of his employees 10:15:22 From Jules : Belittling 10:15:22 From Nancy : Does not have time for you 10:15:23 From Elizabeth : not available 10:15:28 From Craig : no follow through 10:15:34 From Hope : yes belittling 10:15:34 From Phillip : criticizing in public 10:15:35 From Maria : letting others do their work and not giving credit 10:15:35 From Katherine : no 10:15:36 From Stephanie : no 10:15:36 From Hope : no 10:15:37 From Marie : NOPE 10:15:38 From Sharon : no! 10:15:38 From Marisa : nooopppeeeeee 10:15:38 From Lindsey : nope 10:15:39 From Tina : nope 10:15:40 From Roberta : no 10:15:41 From Hope : it was a waste of time 10:15:41 From Elizabeth : no 10:15:42 From Lauren : no way 10:15:45 From Susie : absolutely not - it always ends up being your fault 10:15:57 From Pamela : Does the open door policy really mean the door is open 10:16:09 From Katherine : they do 10:16:09 From Hope : that boss 10:16:09 From Christine : the boss 10:16:10 From Susie : the boss 10:16:10 From Marie : boss 10:16:11 From Lindsey : not me 10:16:12 From Sharon : they do 10:16:16 From Sharon : I do 10:16:17 From Marie : everyone else 10:16:18 From Christine : you do 10:16:18 From Carol : For starters, they don’t even notice the good things 10:16:18 From Susie : the employee 10:16:19 From Katherine : the employee 10:16:19 From Hope : I do 10:16:19 From John : Me 10:16:20 From Elizabeth : we do 10:16:31 From Halimeh : yes 10:16:32 From Katherine : yes, you can't trust them 10:16:33 From Doris : what not to do 10:16:34 From Hope : what not to do 10:16:35 From Jennifer : Yes what not to do 10:16:36 From Maria : patience and perseverence 10:16:36 From Susie : what NOT to do 10:16:36 From Marisa : How not to be them 10:16:36 From Christine : yes, not to be like that 10:16:37 From Kandace : how not to be like that 10:16:39 From Phillip : how NOT to act 10:16:40 From Sharon : you try. 10:16:40 From Lindsey : Yes!! How to be a better leader 10:16:47 From Halimeh : how to be a better leader 10:16:59 From Marisa : Any time I'd vent to my mother she'd say "Now you know how not to be when you're a manager" 10:17:08 From Wen : yes you learn what a baf boss looks like and how to work in that situation 10:17:16 From Jules : Communication! 10:17:23 From Phillip : good listener with empathy 10:17:23 From Lindsey : Praising employees 10:17:24 From Gayle : Praises good work 10:17:24 From Carol : flexibility 10:17:27 From Jennifer : Good communicator and listener 10:17:29 From Wen : fair 10:17:30 From Darcia : Fairness, and communication, ethical 10:17:31 From Katherine : positive person, communicates recognizes 10:17:31 From Susie : to LISTEN, not just hear 10:17:32 From Lauren : encouragement 10:17:32 From John : someone who follows through on their word 10:17:32 From Maria : letting their employees try new things and learn 10:17:34 From Elizabeth : giving empowerment 10:17:35 From Halimeh : open minded 10:17:35 From Elizabeth : trust 10:17:38 From Lindsey : respectful 10:17:39 From Hope : fairness, positive 10:17:44 From Marie : decisiveness 10:17:47 From Myriam : gives credit 10:17:55 From Kandace : helping you to achieve your goals even if they are difficult 10:17:57 From Hope : yes gives credit 10:19:09 From Katherine : respect and being cordial do not necessarily go together 10:19:47 From Maria : vision 10:19:51 From Carol : With a leader you want to do your best 10:19:52 From Hope : Leadership is showing how to be a good employee 10:19:52 From Gayle : Leads by example 10:19:59 From Marisa : Management tells you what to do and leadership is someone to follow? 10:20:01 From Jennifer : You can lead from any level, 10:20:02 From Katherine : Management count beans, leadership shares vision 10:20:03 From Hope : Management I telling them how 10:20:04 From Pamela : or leads from behind 10:20:04 From Lindsey : Management is the everyday task, leadership is emotional 10:20:06 From Hope : yes 10:20:07 From Kandace : yes 10:20:07 From Carol : yes 10:20:07 From Darcia : yes 10:20:07 From Nancy : Yes, 10:20:08 From Lindsey : Yes 10:20:09 From Susie : yes 10:20:09 From Pamela : yes 10:20:10 From Gayle : Yes 10:20:11 From Hope : yes 10:20:12 From Kandace : yes 10:20:12 From Susie : yes 10:20:13 From Darcia : yes 10:20:13 From Katherine : yes, sometimes you have to manage 10:20:13 From Nancy : yes 10:20:14 From Carol : yes 10:20:15 From Lindsey : yes 10:20:15 From Pamela : yes 10:20:15 From Phillip : yes and yes 10:20:17 From Katherine : yes 10:20:19 From Hope : Yes 10:20:19 From Lee : yes 10:20:19 From Christine : yes 10:20:20 From Kandace : YES 10:20:20 From Carol : yes 10:20:20 From Craig : yes 10:20:20 From Lindsey : Yes! 10:20:20 From Jessica : yes 10:20:20 From Stephanie : Yes 10:20:20 From Phillip : yes 10:20:21 From Anne-Maire : yes 10:20:21 From Halimeh : yes 10:20:21 From Marisa : yup 10:20:21 From Gayle : Yes 10:20:21 From Susie : absolutely 10:20:21 From Darcia : yes 10:20:22 From Pamela : definately 10:20:25 From Neal : Management is about process. Leadership is about direction 10:20:25 From Nancy : yes 10:20:26 From John : yes 10:20:41 From Hope : Needs to be balanced 10:20:51 From Becky : Management is a title 10:21:03 From Lee : Leaders influence others toward a common purpose 10:26:03 From Regina (PLAN): Slides: https://www.plan.lib.fl.us/slides/20210305monte.pdf 10:26:25 From Regina (PLAN): The link will also be on our webinar recordings page after the webinar. 10:32:08 From Susie : Without strategy, goals are just a wishlist 10:34:37 From Hope : yes 10:34:38 From Katherine : yes 10:34:38 From Kandace : yep 10:34:40 From Elizabeth : yes 10:34:41 From Susie : true 10:34:45 From Lindsey : ooooh yes 10:34:48 From John : that's true 10:36:18 From Marisa : Do I know anyone here 10:36:22 From Tina : expectations 10:36:24 From Anne-Maire : My responsibilies 10:36:24 From Lindsey : My roles and responsibilities 10:36:24 From Katherine : atmostphere 10:36:26 From Hope : What I was suppose to do 10:36:27 From Lee : where is my desk 10:36:38 From Katherine : are there mean people 10:36:40 From Lindsey : Bathroom? 10:36:41 From Kandace : bathrooms 10:36:42 From Carol : Do I fell comfortable here 10:36:43 From Elizabeth : where's the bathroom 10:36:44 From Stephanie : When's lunch ;) 10:36:44 From Becky : what NOT to do 10:36:45 From Carol : feel 10:36:54 From Marie : What people will want from me 10:36:55 From Myriam : what not to do for sure 10:36:56 From Susie : where was I supposed to be and what is the plan for the day 10:36:56 From Hope : How everyone would react o me 10:36:57 From Aramis : What really matters vs what's the busy work 10:37:03 From Phillip : how is the employee relationships with one another 10:37:03 From Gayle : How do/can I fit in? 10:37:11 From Lindsey : Who knows all the news? 10:42:05 From Christine : micro manager 10:42:23 From Christine : yes! 10:42:35 From Lindsey : Yes! 10:42:38 From Carol : Totally! 10:42:58 From Katherine : what does one do when the boss is disengaged 10:43:22 From Becky : Sadly, some remain a D1 from ability to retain information, regardless of leadership. 10:45:05 From Carol : can you elaborate on what you said about a boss being disengaged? 10:45:16 From Susie : sometimes with a person who remains in D1 you can provide scaffolded supports that may seems basic to you but can help move them along 10:45:33 From Carol : What one should do 10:45:48 From Carol : yes 10:45:53 From Aramis : The potted plant boss 10:46:06 From Marisa : lol 10:46:28 From Susie : lol 10:47:04 From Katherine : Aramis, you nailed it 10:47:07 From Carol : Thanks! 10:48:26 From Lindsey : Thank you! 10:49:02 From Anne-Maire : A 10:49:08 From Jessica : c 10:49:09 From Jules : c 10:49:11 From Phillip : d 10:49:12 From Katherine : c 10:49:13 From Tina : d 10:49:13 From Darcia : c 10:49:14 From Sarah : c 10:49:15 From Elizabeth : C 10:49:15 From Lindsey : c 10:49:15 From Stephanie : D 10:49:17 From Aramis : C 10:49:17 From Halimeh : c 10:49:18 From Kandace : c 10:49:19 From Nancy : c 10:49:19 From Kim : c 10:49:20 From Jennifer : c 10:49:20 From Donna : d 10:49:23 From Hope : c and d 10:49:26 From Marisa : A or C 10:49:26 From Wen : c 10:49:28 From Susie : a and d 10:49:28 From Maria : B new staff member 10:49:29 From Neal : B 10:49:34 From Pamela : b 10:49:39 From Keisha : B 10:49:46 From Kim : or d 10:49:56 From Jennifer : Because this a very new employee, I would want to review the specific instance, and be sure expectations are clear 10:49:57 From Nicole : combination of b/c 10:49:57 From Becky : d 10:50:04 From ThuHa : A 10:50:06 From Myriam : A 10:50:17 From Katherine : support 10:50:17 From Kandace : expectations 10:50:18 From Susie : specific instances 10:50:21 From Halimeh : expectation 10:50:22 From Roberta : review 10:50:23 From Neal : Specific instances 10:50:23 From Nicole : If they don't know what they have done wrong, they can't fix it. 10:50:23 From Lauren : expectations 10:50:23 From Lindsey : Specific 10:50:24 From Darcia : He's new. Everyone needs a chance to review the directions. 10:50:24 From Pamela : C- I want to help define the duties and lmake sure it is clear 10:50:28 From John : reviewing those instances 10:50:29 From Becky : suggestions 10:50:32 From Kim : specifcs and expectations 10:50:48 From Christine : he might not know why 10:50:49 From Lindsey : Because he doesn't know yet 10:50:50 From Katherine : degrading - should be how can I help you increase your accuracy 10:51:24 From Myriam : right but A has two way communication 10:51:27 From Christine : How would he know suggestions already 10:51:29 From Katherine : condescending - 10:51:30 From Pamela : not many. 10:51:31 From Stephanie : None usually 10:51:32 From Darcia : a limited number 10:51:39 From Pamela : intimidated 10:52:10 From Kandace : again, they don't know what they are doing wrong in D 10:53:05 From Hope : we would need to figure out why he is making the mistake, and retrain him on the mistake, and give him time to adjust .. he has a positive attitude so he wants to learn 10:53:09 From Carol : explain the why = benefits 10:53:11 From Katherine : i use the phrase "be a turtle" accuracy is important and there's no prize for speed 10:53:19 From Pamela : B- help clearly define standards and get their interpretation of them 10:53:53 From Jessica : D1 10:53:54 From John : Directing 10:53:57 From Hope : D1 10:53:58 From Lindsey : D1 10:54:03 From Christine : same as anyone else 10:54:04 From ThuHa : d1 10:54:09 From Christine : they may move up faster 10:54:24 From Aramis : You'll figure out what stuff they are at D3 about eventually, but shouldn't assume 10:54:25 From Pamela : Yep. 10:54:30 From Hope : yes 10:54:54 From Pamela : The fundamentals of the company need to be explained for all new jobs 10:55:37 From Wen : Here's the key to your office. Welcome> this has been some of my onboarding. 10:55:54 From Hope : yes 10:56:03 From Lindsey : I didn't have a desk! 10:56:08 From Liza : I began a job once where I didn't have a desk or phone or computer yet 10:56:14 From Lauren : Heres a book. 10:56:18 From Pamela : No mentor. 10:56:33 From Lauren : I was give a manual 10:57:03 From Jessica : B 10:57:04 From Christine : b 10:57:06 From Sarah : b 10:57:07 From Anne-Maire : b 10:57:07 From Maria : b 10:57:13 From Doris : c 10:57:13 From Liza : B 10:57:18 From John : b 10:57:22 From Kandace : b...c 10:57:23 From Katherine : c 10:57:27 From Hope : c 10:57:28 From Lindsey : Explaination 10:57:29 From Craig : c 10:57:29 From Pamela : C 10:57:31 From Jessica : Explaining/teaching 10:57:32 From Roberta : explain 10:57:35 From Doris : Explain 10:57:37 From Sarah : Explain how it operates 10:57:40 From Donna : c 10:57:40 From Christine : If you want it done right you have to explain what you want. 10:57:43 From Becky : C 10:57:44 From Phillip : c 10:57:45 From Liza : Oh now I'm reading C more fully 10:57:45 From John : the explanation of the new software 10:57:46 From Jennifer : C 10:57:47 From Kandace : ok b 10:57:52 From Sharon : c 10:57:53 From Craig : i'll go back to b... 10:57:58 From Susie : b 10:57:59 From Pamela : Meet with her frequently 10:58:25 From Lindsey : Yes! 10:58:27 From Katherine : frequently 10:58:28 From Becky : oh yeah 10:58:30 From John : going through that right now with a bad system 10:58:32 From Pamela : my pet peeve 10:58:32 From Halimeh : very little training 10:58:32 From Hope : change is hard 10:58:39 From Katherine : not all "upgrades" are upgrades 10:58:42 From Gayle : Yes 10:58:54 From Lindsey : Just had to figure out what has changed 10:59:08 From Jessica : Not everyone receives the same training so you sometimes get hand-me-down training that may not always be the right way to do things 10:59:11 From ThuHa : Thank you so much! I will view the rest on the recording. Having a schedule conflict. 10:59:51 From Hope : have to be trained and keep evaluating, make sure they don't need more training to be confident 10:59:54 From Pamela : make sure the mentor is a good trainer 11:00:25 From Liza : were there ever days when someone's ONLY job was supervison? 11:03:14 From Marie : Whenever I remember 11:03:15 From John : eventually 11:03:15 From Aramis : Today? Or This week? 11:03:16 From Sharon : later, when I have time 11:03:18 From Katherine : what do you want in the report 11:03:20 From Jennifer : Whenever 11:03:21 From Lindsey : within the week? 11:03:21 From Hope : there should be by a certain date 11:03:28 From Elizabeth : when? 11:03:33 From Susie : when you get it done 11:03:39 From Hope : a reasonable date 11:03:43 From Katherine : George Costanza never did the report because he was not informed what the report was to consist of 11:03:49 From Pamela : what does ASAP, really mean? 11:04:16 From Elizabeth : Everything is a priority. What is number one priority? 11:04:16 From Katherine : i need a specific deadline 11:07:23 From Katherine : no they have to accept the role 11:07:35 From Aramis : I think you can use your authority to facilitate it, but you can't actually give them authority 11:07:39 From Christine : yes 11:07:42 From Marisa : yes? 11:07:43 From Susie : yes 11:07:44 From Katherine : are they competent driving 11:07:57 From Jennifer : Yes you can give the authority, and support that 11:08:07 From Christine : yes 11:08:17 From Susie : yes, once you know that they know how to do it 11:08:23 From Myriam : ultimately its yours 11:08:24 From Hope : yes 11:08:45 From Wen : no 11:08:47 From Marie : no 11:08:49 From Marisa : mope 11:08:50 From Lauren : no 11:08:52 From Christine : no 11:08:54 From Susie : no, the accountablility of the outcome rests on the manager/leader 11:08:55 From Hope : overall? overall you are the one 11:09:06 From Wen : you have to follow up 11:09:08 From Gayle : Choosing the right people with the right skills 11:11:40 From Becky : Always! 11:11:51 From Gayle : So important! 11:12:05 From Becky : and give them a "thank u" 11:12:18 From Susie : often that is a missed step 11:13:11 From Hope : yes 11:13:39 From Katherine : yes 11:13:42 From Kandace : yep 11:14:15 From Katherine : good God!!! 11:14:24 From Pamela : Fantastic idea! 11:18:25 From Halimeh : Thank you so much, great information. I have to go now 11:24:46 From Jennifer : Management by walking around 11:24:48 From Hope : Management 11:24:50 From Marie : management 11:25:53 From Katherine : this was terrific. thank you and a huge thanks to Regina & PLAN! 11:28:04 From Christine : thank you! Have a great day. 11:28:04 From Hope : Thank you, Looking forward to the next meeting. 11:28:06 From Maria : Thank you! 11:28:06 From Anne-Maire : Thank-you 11:28:07 From Tina : thank you! 11:28:07 From Amy : This was fantastic! 11:28:08 From Marisa : Thank you! 11:28:09 From Kandace : Thank YOU so much! 11:28:09 From Nancy : Thank you! 11:28:10 From Sarah : Thank you! 11:28:11 From Susie : Thank you! 11:28:12 From Lindsey : Thank you!!!! 11:28:13 From Roberta : Thank you! 11:28:14 From Hope : yes! 11:28:15 From Dino : Thank you so much! 11:28:16 From Stephanie : Thank you! 11:28:16 From Darcia : Thank you! This was wonderful! 11:28:16 From Jennifer : Thank you! Have a good weekend! 11:28:17 From Sharon : thank you 11:28:17 From Lauren : Thanks you so much. 11:28:18 From Jessica : I'm looking forward to next meeting - thank you so much! 11:28:19 From Gayle : Thanks 11:28:20 From Keisha : thank you! 11:28:21 From Donna : Thank you 11:28:22 From Elizabeth : this was amazing! thank you! 11:28:23 From Carol : Thank you! 11:28:24 From Lee : thanks 11:28:24 From David : thank you! see you later 11:28:25 From Wen : thank you excellent. 11:28:28 From Jennifer : Thank you! Have a great weekend :) 11:28:36 From Mary : Thank you, very good and helpful 11:28:44 From Hope : you too 11:28:46 From Aramis : Thanks!