10:57:11 From  Diana Silveira : Hi AnnMarie!
10:57:21 From  AnnMarie : Hi, Diana!
10:58:59 From  Zedra : Hello everyone.
10:59:14 From  Regina (PLAN): Hi!
11:01:40 From  AnnMarie : Yay warmth!
11:02:33 From  Susanna : We are.
11:02:37 From  AnnMarie : I am!
11:02:37 From  Danielle : We are. 
11:02:38 From  Camielle : yes
11:02:38 From  Nicole : We are.
11:02:41 From  Zedra : constant contact
11:02:44 From  Dorothee : not yet
11:02:44 From  Meagan : Yes
11:03:20 From  Susie : yes
11:03:20 From  AnnMarie : We use LibraryAware
11:03:20 From  Melissa : Mailchimp
11:03:20 From  Erika : iContact
11:07:38 From  AnnMarie : I really want to increase my open rate.
11:11:08 From  AnnMarie : I'm really grateful for LibraryAware because without it, it would be difficult to get admin to pay for an extra service.
11:12:43 From  Jody : Does anyone use Orangeboy/Savannah?
11:12:46 From  AnnMarie : I used Constant Contact in the past and I recommend it.
11:13:13 From  Danielle : We use ActiveCampaign, but considering changing.
11:15:20 From  AnnMarie : I wonder if having a static subject line that is the same every time would help open rate.
11:15:43 From  AnnMarie : Constant Contact is great for A/B testing
11:17:09 From  AnnMarie : Oh, good point about the word count. I'm looking at all the newsletters I open on a regular basis, and all over them are six words or less.
11:25:00 From  Zedra : Which one would you do first
11:25:36 From  AnnMarie : Yes
11:26:05 From  AnnMarie : That's the thing about LibraryAware: it is not optimized for mobile.
11:34:05 From  AnnMarie : This is a great idea. In my email, it shows my own address. Why? I know my address! Why not show the library's contact info?
11:34:51 From  AnnMarie : Of course, these emails are generated through the county's system, so I would have to go to the cooperative.
11:35:04 From  AnnMarie : lol ok
11:35:07 From  Cheryl : Seems like many chat responses are only going to panelist - not panelist and attendee
11:35:21 From  AnnMarie : Oh shoot, sorry everyone
11:35:41 From  AnnMarie : No, you said it and I didn't do it.
11:37:25 From  AnnMarie : My goal has always been to just keep the library in people's mind. Whether it's on social media or newsletter, it's just a reminder that we exist. So number of subscribers is most important to me.
11:37:47 From  AnnMarie : Sure.
11:38:51 From  AnnMarie : We used to have a "featured program/service" at the top spot and there were low-key fights over that.
11:39:18 From  Camielle : We have different categories in our newsletter and have a max of 250 words for section to help keep it short
11:39:29 From  AnnMarie : Nice, Camilelle
11:41:19 From  Camielle : We post it on social media and link the newsletter to our website also
11:52:47 From  AnnMarie : Oof, I've never thought of weeding subscribers.
11:56:13 From  Jody : Love Grammarly!
11:56:43 From  Regina (PLAN): And read it out loud.
11:59:22 From  Susie : Thank you!
11:59:35 From  Zedra : thank you
11:59:36 From  AnnMarie : Thank you, Diana! This was very helpful.
11:59:40 From  Sarah : Thank you!
11:59:40 From  David : Thanks!
11:59:40 From  Sheri : Thank you!
11:59:41 From  Eileen : Thank you!
11:59:42 From  Cheryl : this was fabulous - Thank you!!!
11:59:45 From  Danielle : Thank you!
11:59:46 From  Halimeh : Thank you so much, great information
11:59:47 From  Jody : Did you say how many email per week is a good idea to send?
11:59:48 From  AnnMarie : I gotta run! Thank you so much!
11:59:48 From  Shirles : thank you
12:00:02 From  Arlene : Thank you
12:00:04 From  Janice : thank you
12:00:05 From  Jody : Thank you!
12:01:03 From  Cheryl : are there recommended services for over 2000 subscribers?
12:01:38 From  Cheryl : thanks!