webinar recordings

Algorithms and Generative AI: Pitfalls and Possibilities for Students

Young people spend a lot of time on social media, but do they know why certain content appears on their […]

How to Stay Positive in a Negative World with Linda Bruno

Have you ever noticed how easy it is to get drawn into the world of the negative? Or maybe I […]

Free Tools for (Professional & Personal) Success with Maurice Coleman

Free digital resources are overlooked as digital divide “bridges” that can relieve professional and personal pain points. These powerful and […]

Evaluating News Media Bias: A Nuanced Approach to a Vital Topic

People frequently perceive and allege bias in news coverage, but what does this really mean? What makes a piece of […]

Characteristics of Credibility

Addressing news coverage and current events – including claims library staff and patrons encounter online – can quickly become entangled […]

Leading Transformative Change with Maurice Coleman

Leading change in any organization is hard work. You have to balance the triumphs and restraints of institutional memory, the […]

Leave Your Stress @ Work with Linda Bruno

Although our work often brings us great joy, it can also present a few challenges – differing personalities, friction, work […]

Introduction to News Literacy

This one-hour session provides an overview of news literacy education that touches on all five of the News Literacy Project’s […]

Establishing Healthy Boundaries at Work with Linda Bruno

When we think of boundaries, we often think of saying no to someone or something. Then we feel…guilty, resentful, overwhelmed, […]

Helping Customers (& Family and Friends) With Tech

Your customer comes in with a strange device they got for the holidays. They ask if they can access any […]

Staying Ahead: Technology Shifts and Their Impact on Libraries

Technology changes fast-and libraries need to know which shifts matter most. In this webinar, you’ll explore the latest emerging tech […]

Hidden Gems of the Internet

The internet isn’t all work and no play. Beyond the usual sites and apps, there’s a world of creative, quirky […]

Knowing When to Let Go: Ending Services and Projects Strategically

Every library faces it: a service that no longer delivers, or a project that’s outlived its usefulness. But how do […]

Managing Employee Performance: A Simple Formula for Talking with Staff with Doug Crane

The success of any project or plan relies on the work of your staff. Supervision is not for the faint […]

Understanding Compassion Fatigue with Linda Bruno

You love your job. You love your library. You love helping your patrons prepare for a job interview or apply […]

Developing Motivated Cultures: Six Simple Factors that Shape Your Organization with Doug Crane

Every good organization has a strategic plan. However, the success of that plan is highly dependent on your organization’s culture. […]

Shields Up! Warding Off Negativity with Linda Bruno

Have you ever noticed how easy it is to get totally drawn into the world of the negative? Or maybe […]

Future Forward: Emerging Tech Trends with Laura Solomon

With the rapid pace of new technology, keeping up can be a challenge. Join Laura Solomon for an insightful exploration […]

Presentation Skills for Librarians with Ned Potter (2-part series)

The aim of these workshops is to build confidence and be able to produce amazing looking but, crucially, effective presentations, […]

Understanding Yourself as a Supervisor with Linda Bruno

As a supervisor, it comes as no surprise to you that no two people are alike. Sometimes one person can […]

Leadership: Challenges and Rewards with Doug Crane

What does it take to be a leader? To be blunt, leadership is not easy. In fact, it may not […]

The State of Social Media: Trends & Challenges with Laura Solomon

Social media is no longer a novelty for libraries; it’s an essential part of modern operations. However, social media platforms […]

Coaching Others for Success with Linda Bruno

What comes to mind when you think of the word “coach?” It’s likely that you’ll think of words like encourage, […]

Overcoming the Email Avalanche: Three Steps to an Empty Inbox with Doug Crane

Huge volumes of email are a fact of office life, yet it threatens to overwhelm our work.  Is there a […]

17+ Ways to Nurture Customer Relationships with Linda Bruno

If you look up the word relationship, you’ll find something along the lines of… “the relation connecting or binding participants […]

Customer Service from the Inside Out with Linda Bruno

Have you ever been in an establishment where you could feel the tension of the employees? Or perhaps you could […]

Picture Perfect: Making Your Images Ready for the Web with Laura Solomon

Are you responsible for creating and posting graphics or photos online? If your images are stretched, pixelated, or not optimized […]

How to Train Staff Effectively with Linda Bruno

You’ve finally done it! You’ve found the perfect fit for a vacant position. Or maybe you’ve realized that your staff […]

Better Social Media for Libraries with Ned Potter

This hands on workshop covers key social media platforms, how they work and how to use them effectively. We’ll discuss […]

Strategic Marketing for Libraries with Ned Potter (2-part series)

This is a hands-on and interactive workshop which breaks library marketing down into manageable chunks, free of jargon and gimmicks. […]

Tapping into Employee Talents with Linda Bruno

We say that our staff members are the most important resource for achieving the library’s mission and goals. Supervisors spend […]

Mastering Negative Feedback Online: Effective Strategies for Libraries with Laura Solomon

We all dread it: the negative comment. Whether it’s on a blog post, in an email, or on a social […]

Turning Patrons into Cheerleaders with Linda Bruno

Customer service – we hear about it every day, if not every hour! Sadly, what many call “service” in today’s […]

Auditing Your Library’s Website: Benchmarking What You’ve Got with Laura Solomon

Is your library’s website up to par? Determining the effectiveness of your website shouldn’t rely on guesswork. This webinar dives […]

Promoting Your Library in the Community with Linda Bruno

You know what a valuable resource your library is – but do the members of your community know? When we […]

Strategize to Energize: Inside the Essential Libraries Initiative

Ready to take your library to the next level? Join us for a webinar that reveals the secrets behind the […]