webinar recordings
Algorithms and Generative AI: Pitfalls and Possibilities for Students
Young people spend a lot of time on social media, but do they know why certain content appears on their […]
How to Stay Positive in a Negative World with Linda Bruno
Have you ever noticed how easy it is to get drawn into the world of the negative? Or maybe I […]
Free Tools for (Professional & Personal) Success with Maurice Coleman
Free digital resources are overlooked as digital divide “bridges” that can relieve professional and personal pain points. These powerful and […]
Evaluating News Media Bias: A Nuanced Approach to a Vital Topic
People frequently perceive and allege bias in news coverage, but what does this really mean? What makes a piece of […]
Characteristics of Credibility
Addressing news coverage and current events – including claims library staff and patrons encounter online – can quickly become entangled […]
Leading Transformative Change with Maurice Coleman
Leading change in any organization is hard work. You have to balance the triumphs and restraints of institutional memory, the […]
Leave Your Stress @ Work with Linda Bruno
Although our work often brings us great joy, it can also present a few challenges – differing personalities, friction, work […]
Introduction to News Literacy
This one-hour session provides an overview of news literacy education that touches on all five of the News Literacy Project’s […]
Establishing Healthy Boundaries at Work with Linda Bruno
When we think of boundaries, we often think of saying no to someone or something. Then we feel…guilty, resentful, overwhelmed, […]
Helping Customers (& Family and Friends) With Tech
Your customer comes in with a strange device they got for the holidays. They ask if they can access any […]
Staying Ahead: Technology Shifts and Their Impact on Libraries
Technology changes fast-and libraries need to know which shifts matter most. In this webinar, you’ll explore the latest emerging tech […]
Hidden Gems of the Internet
The internet isn’t all work and no play. Beyond the usual sites and apps, there’s a world of creative, quirky […]
Knowing When to Let Go: Ending Services and Projects Strategically
Every library faces it: a service that no longer delivers, or a project that’s outlived its usefulness. But how do […]
Managing Employee Performance: A Simple Formula for Talking with Staff with Doug Crane
The success of any project or plan relies on the work of your staff. Supervision is not for the faint […]
Understanding Compassion Fatigue with Linda Bruno
You love your job. You love your library. You love helping your patrons prepare for a job interview or apply […]
Developing Motivated Cultures: Six Simple Factors that Shape Your Organization with Doug Crane
Every good organization has a strategic plan. However, the success of that plan is highly dependent on your organization’s culture. […]
Shields Up! Warding Off Negativity with Linda Bruno
Have you ever noticed how easy it is to get totally drawn into the world of the negative? Or maybe […]
Future Forward: Emerging Tech Trends with Laura Solomon
With the rapid pace of new technology, keeping up can be a challenge. Join Laura Solomon for an insightful exploration […]
Presentation Skills for Librarians with Ned Potter (2-part series)
The aim of these workshops is to build confidence and be able to produce amazing looking but, crucially, effective presentations, […]
Understanding Yourself as a Supervisor with Linda Bruno
As a supervisor, it comes as no surprise to you that no two people are alike. Sometimes one person can […]
Leadership: Challenges and Rewards with Doug Crane
What does it take to be a leader? To be blunt, leadership is not easy. In fact, it may not […]
The State of Social Media: Trends & Challenges with Laura Solomon
Social media is no longer a novelty for libraries; it’s an essential part of modern operations. However, social media platforms […]
Coaching Others for Success with Linda Bruno
What comes to mind when you think of the word “coach?” It’s likely that you’ll think of words like encourage, […]
Overcoming the Email Avalanche: Three Steps to an Empty Inbox with Doug Crane
Huge volumes of email are a fact of office life, yet it threatens to overwhelm our work. Is there a […]
17+ Ways to Nurture Customer Relationships with Linda Bruno
If you look up the word relationship, you’ll find something along the lines of… “the relation connecting or binding participants […]
Customer Service from the Inside Out with Linda Bruno
Have you ever been in an establishment where you could feel the tension of the employees? Or perhaps you could […]
Picture Perfect: Making Your Images Ready for the Web with Laura Solomon
Are you responsible for creating and posting graphics or photos online? If your images are stretched, pixelated, or not optimized […]
How to Train Staff Effectively with Linda Bruno
You’ve finally done it! You’ve found the perfect fit for a vacant position. Or maybe you’ve realized that your staff […]
Better Social Media for Libraries with Ned Potter
This hands on workshop covers key social media platforms, how they work and how to use them effectively. We’ll discuss […]
Strategic Marketing for Libraries with Ned Potter (2-part series)
This is a hands-on and interactive workshop which breaks library marketing down into manageable chunks, free of jargon and gimmicks. […]
Tapping into Employee Talents with Linda Bruno
We say that our staff members are the most important resource for achieving the library’s mission and goals. Supervisors spend […]
Mastering Negative Feedback Online: Effective Strategies for Libraries with Laura Solomon
We all dread it: the negative comment. Whether it’s on a blog post, in an email, or on a social […]
Turning Patrons into Cheerleaders with Linda Bruno
Customer service – we hear about it every day, if not every hour! Sadly, what many call “service” in today’s […]
Auditing Your Library’s Website: Benchmarking What You’ve Got with Laura Solomon
Is your library’s website up to par? Determining the effectiveness of your website shouldn’t rely on guesswork. This webinar dives […]
Promoting Your Library in the Community with Linda Bruno
You know what a valuable resource your library is – but do the members of your community know? When we […]
Strategize to Energize: Inside the Essential Libraries Initiative
Ready to take your library to the next level? Join us for a webinar that reveals the secrets behind the […]
